Joomla FAQ module allows you to answer your customers’ queries right on your web site and convert more customers easily. Categorize FAQs into topics and display them elegantly in an Accordion. This FAQ plugin has loads of features, which makes it the most complete FAQ module.

Created 17 Apr 2015
Compatible 3.2.x, 3.3.x, 3.4.x

Answer your customers’ common questions right on the website without having them call you.  FAQs pay off in the long run by delivering more sales, since customers will only convert if their queries are solved.  Frequently asked questions module for Joomla by FME allows you to add FAQs on your website easily, which are displayed in a very user-friendly design.

This Joomla FAQ plugin creates a separate page for FAQs on your website. You can add content to this page for search engines. Furthermore, all the questions are categorized into topics, which you can create as per your requirements.

FAQ page displays questions and answers within their respective topics in an Accordion.  This helps customers find and read answers without having to scroll down back and forth.  Click on any FAQ category to view its content on a separate page including sub categories rather than all being on one page.

Let’s briefly outline the features of different parts of this FAQ extension. Each section shows basic information in a grid from where you can quickly perform basic actions such as mark as featured, move to trash etc.

Categorize FAQs into Topics

For customers convenience you can create different topics and put relevant questions into them e.g. create a topic named ‘Refunds’ and add all FAQs related to refunds in this topic. This will help customers in finding relevant information quickly. Here are different options supported in this extension for defining FAQ categories:

  • Add description to the category by using MCE editor
  • Set Alias and parent category as required
  • Add tags
  • Attach image and articles with FAQs
  • Set status such as published, archived, trash etc.
  • Set language
  • Add notes
  • Set Meta for FAQs
  • Add publishing information such as: creation and modification date, author information
  • Set Meta Robots tag and other information
  • You can also view total visits on any FAQ page
  • Auto Assign numeric ID
  • Configure general user permissions
  • Choose alternative layout
  • Select image

FAQ Features

  • Add text by using MCE editor, you can add image, links and other useful information
  • Assign articles to FAQs
  • Select parent category
  • Configure FAQ status such as published, archived, trash etc.
  • Mark any FAQ as featured
  • Configure access level for FAQs such as public, special, registered etc.
  • Set language     
  • Add publishing information such as: creation and modification date, author information, author alias
  • You can set active time duration for any FAQ, after which it will not be visible
  • Set content rights
  • Set Meta Robots tag and other information
  • Auto assign numeric ID
  • Configure general user permissions
  • Configure different options such as show title, category, parent, dates, and total visits

Featured FAQs

This section shows featured FAQs, which are visible in the featured section on frontend.

General Options

Global Settings

You can show or hide following options for FAQs

  • Title, Category, Link Category, Parent and Link parent

Author Settings

Show or hide following author options for FAQs

  • Author information, Author link, Create, modify and publish date, and title

Layout Editing Features

  • Show publishing options
  • Show JFAQ options

Category Options

  • Select layout such as list view
  • Show sub category text
  • You can show title, description and image with categories
  • Limit the sub category level
  • Show tags
  • Show jFAQ number
  • Show sub category description and messages
  • There are separate options for category list and detail page
  • Configure general user options

Click on demo to test all features.

How it Works

How it Works

Once the module is installed, you need to configure the configuration options as described below.

JFAQs

Global Settings

Show or hide following options for FAQs as required

  • Title, Category, Link Category, Parent and Link parent

Options for Displaying Author information

Show or hide following author options for FAQs

  • Author information, Author link, Create, modify and publish date, Read more link, and title
  • You can limit read more description
  • Show total visits

Layout Editing Features

  • Show publishing options
  • Show JFAQ options

Options for Categories

  • Select layout such as list view
  • Show sub category text
  • You can show title, description and image with categories
  • Limit the sub category level
  • Show tags
  • Show jFAQ number
  • Show sub category description and messages
  • There are separate options for category list and detail page
  • Configure general user options

Now you can proceed and create FAQ categories. This extension allows you to configure following options for FAQ categories.

  • Add description to the category by using MCE editor
  • Set Alias and parent category as required
  • Add tags
  • Attach image and articles with FAQs
  • Set status such as published, archived, trash etc.
  • Set language
  • Add notes
  • Set Meta for FAQs
  • Add publishing information such as: creation and modification date, author information
  • Set Meta Robots tag and other information
  • You can also view total visits on any FAQ page
  • Auto Assign numeric ID
  • Configure general user permissions
  • Choose alternative layout
  • Select image

You can now add FAQs accordingly; following are the settings that you can configure.

  • Add text by using MCE editor, you can add image, links and other useful information
  • Add images
  • Assign articles to FAQs
  • Select parent category
  • Configure FAQ status such as published, archived, trash etc.
  • Mark any FAQ as featured
  • Configure access level for FAQs such as public, special, registered etc.
  • Set language     
  • Add publishing information such as: creation and modification date, author information, author alias
  • You can set active time duration for any FAQ, after which it will not be visible
  • Set content rights
  • Set Meta Robots tag and other information
  • You can also view total visits on any FAQ page
  • Auto Assign numeric ID
  • Configure general user permissions
  • Configure different options such as show title, category, parent, dates, and total visits

You can make FAQs featured ones; they will be shown in a separate section known as Featured JFAQs.

For more information, please contact us.

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