The online buyers always have a question in mind that needs to be clarified. One of the best practices of solving their queries is to answer the relevant questions on the product page. WooCommerce Product Questions plugin allows them to know more about the products, and other terms and conditions in simple FAQs.
Additionally, this FAQ manager plugin also encourages the users to ask a question right there if their queries are not resolved with the FAQs. They can ask anything about a product through the quick question form and get a prompt reply from the admin. The instant communication makes the customers support a sophisticated experience.
Key Features of WooCommerce FAQs Plugin
Creates the Separate FAQs Page on Your Website
It creates the separate FAQs page on your website on which displays general queries with their answers. You can add as many questions as you want and answer them as well.
Enables ‘Ask a Question’ Form on All the Product Pages
WooCommerce FAQs plugin enables ask a question form on all the product pages. This form appears when a user clicks “ask a question” button on the product page. Customers can submit their product related questions through this form.
Shows Product FAQs in a Separate Tab
This plugin displays the FAQs in a separate tab on all the product pages. You can add the general questions asked by customers and provide answers as well. These help the potential customers find a solution right on the product page.
Displays FAQs in Accordion Style
Enable accordion style for the product questions that beautifies the display of FAQs. It wraps up the rest of the questions and allows the users to continue reading the one they need to.
Customers submitted questions go in moderation for admin approval. Admin can see all the submitted questions from the back office to edit, approve, or delete the irrelevant questions.
WYSIWYG Editor for Composing Answers
This plugin allows you to answer customer questions using WYSIWYG editor. It allows you to add links, images, and videos to elaborate the answer and make it more meaningful.
Email Notification for Customers
This plugin also sends the email notifications to your customers when admin approve their questions. It also notifies users via email when their question is answered by admin.
Enable Google reCaptcha
Enable Google reCaptcha to improve spam prevention of your website. It ensures the question form to be filled by humans and not by the spam bots.
- Pagination for all the questions
- Select number of questions to display on a page
- Ajax based question sorting in single product page
- Users can like and unlike your answers
- Registered customers can reply the answers
- Responsive design