Woocommerce Returns plugin offers an efficient return management system for both customers as well as merchants. This plugin allows customers to request full or partial refunds through their accounts. They can also request for a discount coupon and send along a justification that helps you analyze customers browsing behavior around purchase.

  • Full and partial refunds as well as money back
  • Enable discount coupon option in refund request form
  • Customers can send justification for refunds
  • Custom email templates

Buy this product and get money (59 points) in reward!

Created 02 Mar 2016

Give your customers an easy and simple refund management system by using Woocommerce Refund plugin. Your customers will be able to request full or partial refunds from their accounts with justification statement. They also get an option to request a discount coupon. Make returns easy for your customers and increase conversions.

Key Benefits of Woocommerce Return Plugin

  • Refund management made far simpler
  • Give customers valuable incentives such as discount coupons in case they are not fully satisfied and avoid losing any of your customer
  • Customers can send along a reason when they request for a refund, allowing you to analyse customers behavior patterns around purchases
  • Control the flow of returns in a better way
  • Improves customers experience

Save time on complains, disputes on call, and the hurdles of tracking refunds with all in one Woocommerce refund order plugin. This module not only improves customer service, but it delivers detailed report on why refunds are happening. Customers can track as well as request for refunds from their accounts, making entire communication quick and easy.

Admin receives all these requests in an easy to use interface at the backend. Settings can be configured to allow refunds only after a certain time period. Email alerts can be configured for admin as well.

Key Features of Woocommerce Returns Plugin

  • Give customers an option to request refunds from their accounts
  • Customers can send justification when submitting a request via ‘Refund Request Form’ in their accounts
  • Request form offers full and partial refunds, as well as money back
  • Enable/disable coupon option in refund request form
  • Configure time period
  • Enable order notifications for admin
  • Configure Woocommerce refund email settings
  • Email templates for admin and customers can be modified freely and can be located in order-refund/templates/email/
  • Orders for which the refund request is made, will appear at the backend with custom status “Requested Refund” as a filter and also the icon for the status.

How it Works

After installation, enable the plugin from Wordpress backend and follow below instructions:

  • Navigate to Woocommerce → Settings and there's the last tab with the name “Refund”. Set your options here regarding coupon and Refund period.
  • Click on Mail section to configure the settings. Store owner will receive email on refund request based on the options set here.
  • Email templates for admin and customers can be modified freely and can be located in order-refund/templates/email/
  • Click on orders section. Orders for which the refund request is made, will appear here with custom status “Requested Refund” as a filter and also the icon for the status.
  • Here refund request can be viewed and appropriate actions are provided with refund reason in notes as well.

Please contact support team for more enquiries.

x

Ask a Question


  • Reload captcha
  • loading...

x

Write Your Own Review

You're reviewing: Order Refund

  1 star 2 stars 3 stars 4 stars 5 stars
Quality
Price
Value
  • Reload captcha
  • loading...